Legal notice

Seller
Usaburo kokeshi Co., Ltd.

Representative director
Yuji Okamoto

Location
1591 Nagaoka, Shinto-mura,
Kitagunma-gun, Gunma Prefecture,
370-3501, JAPAN

Telephone number
(+81) 279-54-6766

Email address
info@usaburo.com

Required charges other than price
- Bank transfer fee
- COD fee
- Delivery charges

Payment method
Credit card payment
Visa and master card are available.

Bank Deposit
Only available from domestic bank accounts.
Please pay the total amount and transfer fee to our bank account within 1 week of purchase. The account information is described in the "Request for payment" email delivered after purchase.
After confirming payment, we will prepare the product for shipping.

COD
Only available for domestic shipping.
The following cash on delivery fee will be charged for use.
Please pay the delivery person when the item is delivered.

Total product price COD fee
Less than ¥10,000 ¥330
Over ¥10,000 Free

Cash less settlement
ApplePay, GooglePay, PayPal and ShopPay are available.


Delivery time of goods
In principle, we will ship within 7 days after receiving your order.
If it is out of stock, it will take about 2 weeks to ship.
If there is a delay due to unseasonable weather, the convenience of the delivery company, or any other reason, we will notify you by e-mail.

About return, exchange and cancellation
Items can be returned, exchanged or canceled only in the case of initial failure or misdelivery.
In these cases, we will bear the return and exchange shipping charges.

Return period
Please contact us within 7 days after the item arrives.